Regarding the long-suffering demand that HR be granted a seat at the table, I’d like to address this issue using my work levels goggles. Is it really about HR needing to acquire this competency or that competency, or is it about organizational structure?
I’m Talking About a Strategy Table
If we assume that “the table” is a place where strategy, not current operations, is discussed, then seats at the table must be filled with people capable of thinking strategically. Unfortunately, most competency models don’t have a valid or reliable definition of “strategic thinking capability”. I’d like to offer one.
Strategic Thinking Capability Defined
Using work levels terminology, this means people capable at level 4, i.e., those capable of mentally managing,planning, integrating, balancing and coordinatingmultiple serial pathways to deliver goals with delivery times falling betweentwo and five years.
Level Four Work Example
An example of level four work I offered in a previous post was:
Expand our sales footprint beyond the US by establishing a sales force in Mexico which should be responsible for 15% of total sales at the end of four years. (i.e. Integrate multiple serial pathways: recruiting, staffing, facilities, technology, Mexican human resource law and customs, customer identification, sales process, product offerings, marketing, advertising, operations, delivery, warehousing. etc. to deliver a four year objective)
You’ve also heard the complaint that no one will hire you without experience, but how can you get any experience if no one will hire you? HR is entrapped within this classic, catch-22 dilemma.
If your only experience with HR has been in an organization where HR was relegated tocutting paychecks, planning picnics, and offering soap to smelly people, then you might not be able to appreciate the value a strategic HR role could add to your organization. Picnic planners need not be in your strategy sessions.
We’re back to work levels, not all HR roles are created equal.
You Get What You Design and Pay For
Assuming your organization is of sufficient size and complexity to merit a strategic HR role, in order to attract strategic HR talent, you must create a strategic, level 4 HR role, embed it with level 4 work and then pay accordingly. No organization is going to pay $120K for picnic planning, and conversely, no strategic-capable HR professional is going to take a $40K, picnic-planning role.
If You Build It, They Will Come
To grab a line from the movie Field of Dreams, if you build it, they will come. If you built a role that was tasked with creating an integrated recruiting, screening, selection, compensation, development, performance management, managerial leadership system to build a talent pipeline capable of staffing our organization to meet our strategy 3 to 5 years down the road, you wouldn’t dream of excluding that person from the table. And your applicants fora rolethat was scoped at thislevel of complexity and specificitywould well deserve a six figure salary.
To Seat or Not To Seat
If your organization is of sufficient size and complexity to merit a structure containing a truly strategic HR role,then it would beimperative to have them at the table. If HR in your organization isn’t structured to add strategic value, save the seat for someone else.
I’m OK. You’re OK. Let’s fix the system.
Is HR in your organization strategic? Should it be?
New York City, USA
The Argentine Human Resources Association
The European Organization Design Forum
Canadian Association of Management Consultants
Human Resource Professionals of Ontario
Human Resource Planning Society
An institute for advanced human resources professional development
An association of academics, business users and consultants headquartered at Aarhus University in Denmark
A USA based association
A Toronto-based association of advanced HR practitioners
An Argentine Society for Quality Improvement
The Argentine Society for Training and Development
The Argentine Human Resources Association
Federation of Human Resource Associations in Latin America
The Buenos Aires Technological Institute
An professional association for public service employees in Canada
Buenos Aires, Argentina.