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Optimizing Organization Design:

A Proven Approach to Enhance Financial Performance, Customer Satisfaction and Employee Engagement

by Ronald G. Capelle

 

Optimizing Organization Design offers a comprehensive resource and valued guide for anyone interested in improving organization performance. The book presents an approach to optimizing organization design that is based on over 100 large scale projects and 23 research studies that have been completed by Capelle Associates over the past 25 years. In addition, the book includes insightful comments from executives on their success in using this approach. Capelle’s research and client experience reveal that optimizing organization design leads to better financial performance, customer satisfaction and employee engagement. It can provide a competitive advantage and a significant return on investment. It can also become the foundation of both strategy implementation and human resources management.

Capelle shows that organization design includes the alignment of a number of critical factors, including positions (vertical and functional); accountabilities and authorities (managerial and cross functional); people; deliverables and tasks. He shows that manager – direct report alignment is the single most important organization design variable. His research also shows that it is suboptimal nearly half the time. This is a horrendous waste of talent and capability, but also provides a significant opportunity for improvement in organization performance. 

Optimizing Organization Design clearly explains how to implement organization design improvements. This approach includes people change management, project management, and a cascading, iterative approach that is based on teams and involves education, doing real work and feedback.  In addition, Optimizing Organization Design includes special sections on the role of the Board of Directors, project management, process management and compensation. In addition, the author has included four case studies and a useful glossary. 

Click here to view a one-hour video of Ron Capelle's keynote address about the book at the Global Organization Design Society's 2014 world conference, Designing the Smarter Organization

About the Author

Author's profile on the GO Society web site

The author's web site

Get this book:

pdf   pdf First Chapter - complimentary PDF download (596.81 kB) (596 KB)pdf
Click here to view first chapter


Amazon.com - Hard cover
Amazon.com - Kindle version

Read reviews by GO affiliates:

Don Fowke, Chairman of the Global Organization Design Society  
Forrest Christian
Paul Lynch
Owen Jacobs
Jan Ake Karlsson 

Click for book features and reviews at Amazon.com

  

A video presentation about the book

Below is a one hour talk about Optimizing Organization Design by Ron Capelle at the Global Organization Design Society's 2014 world conference, Designing the Smarter Organization

Professional associations & universities that support and / or co-market society conferences


Remove this one and put conference board logo here

 

IBM International

 

The Argentine Human Resources Association


The European Organization Design Forum

 

Canadian Association of Management Consultants

Human Resource Professionals of Ontario

Human Resource Planning Society

An institute for advanced human resources professional development

 

 

 

 

An association of academics, business users and consultants headquartered at Aarhus University in Denmark

A USA based association (I put a higher quality logo in the folder)

A Toronto-based association of advanced HR practitioners 

 

An Argentine Society for Quality Improvement

 

The Argentine Society for Training and Development

The Argentine Human Resources Association

Federation of Human Resource Associations in Latin America 

The Buenos Aires Technological Institute

An professional association for public service employees in Canada

Consulting firms that provide financial support

 

A management consulting firm in Toronto, Canada

 

 

Forrest and Company, Toronto, Canada

 

A global network of associate consultants headquartered in Toronto Canada

 

 

Toronto, Canada

 

 

USA

 

 

Australia

 

 

 

USA

 

 

 

USA

 

 

Toronto, Canada

Buenos Aires, Argentina.

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