By Maurice Dutrisac and Stephen D. Clement
- At start: A No.2 Canadian major appliance manufacturer and distributor with declining sales of $450 million (CDN), was purchased by Whirlpool and told to reduce costs by $60 million
- Implementation: Full RO implementation with major restructuring and key re-stafﬁng.
- Results: Increased sales 33 percent in one year in a ﬂat, recessionary market to become No. 1 in Canadian market for ﬁrst time in industry history.
- Using a requisite approach made it easier for a new CEO to
transition into the job.