Values and Trust in Managerial Leaders

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This article first appeared in the journal Organisations & People Vol 12 No 3, Aug. 2005, published by the Association for Management Education & Development (AMED), Cambridge, UK. AMED offers a website of development information, and access to further articles, at http://www.amed.org.uk

Building and maintaining trust requires both operational values and accountability-based management. Operational values establish desired and expected managerial practices which establish clear guides for decision-making and equally clear boundaries for behaviours.

Though some values may contain an element of aspiration and be intended to inspire, the values employees can believe in are those they see in action, and for which leaders are held to account.

Major organizations and consulting firms that provide Requisite Organization-based services

A global association of academics, managers, and consultants that focuses on spreading RO implementation practices and encouraging their use
Dr. Gerry Kraines, the firms principal, combines Harry Levinson's leadership frameworks with Elliott Jaques's Requisite Organization. He worked closely with Jaques over many years, has trained more managers in these methods than anyone else in the field, and has developed a comprehensive RO-based software for client firms.
Former RO-experienced CEO, Ron Harding, provides coaching to CEOs of start-ups and small and medium-size companies that are exploring their own use of RO concepts.  His role is limited, temporary and coordinated with the RO-based consultant working with the organization
Founded by Gillian Stamp, one of Jaques's colleagues at Brunel, the firm modified Jaques;s work-levels, developed the Career Path Appreciation method, and has grown to several hundred certified assessors in aligned consulting firms world-wide recently expanding to include organization design