Ben Haigh is a Business Efficiency Expert with over a decade of experience in delivering outstanding improvement programs within the financial services, banking and insurance industries.

Typically targeting a minimum 3:1 ROI, Ben identifies and implements real business impact through enhancing revenue and taking cost out.

A qualified Lean Six Sigma Black Belt and experienced Senior Manager, Ben loves using Systems Thinking to identify creative and practical solutions to your business challenges.

Ben’s key experience areas include developing and delivering:

• Productivity improvements which reduce costs by simplifying and streamlining your business;
• Revenue generation by increasing effectiveness of your processes;
• Reporting and data analytics that uncover new perspectives and understanding of your business performance;
• Automation and workflow solutions to drive a superior customer experience, reduce errors and remove costs;
• Process Improvement projects that actually deliver and ‘stick’;
• Business Process Management strategies and deployment to sustain improved performance in the long-term;
• Process Maturity assessments and improvement strategies;
• Training and mentoring of process improvement methodologies; and
• Continuous Improvement culture programs to motivate employees and create ongoing business results.