Story of a New CEO's RO Application at Canadian Tire Acceptance Ltd

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By Jos J. Wintermans as told to and written by Paul J. Tremlett
* Requisite organization (RO) concepts are applied over a seven–year period by a CEO in a financial services subsidiary of a large
* Canadian retailer with 450 employees and gross revenues of$100M (CDN).
* How the CEO used RO to restructure the firm’s managerial levels and to develop a new corporate strategy.
Results:
* grew 500 percent in seven years.
* year-over-year increases grew from eight percent to 22 percent.
* salary costs as a percent of revenue reduced four percent.
* became one of top 100 Companies in Canada to work for.