Levels of Excellence

A Management Novel


Random House

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This is a business book written in the form of a novel. It makes accessible two leading theories in current business management: Levels Theory, developed by Elliott Jaques, and the Seven-S model developed by McKinsey's Bob Waterman (of IN SEARCH OF EXCELLENCE fame). Main character Jim takes a new, high-powered bank job in which his brief is to double financial growth. He begins a romance with another divisional head, Jane, whose management approach is the opposite to Jim's. As the story evolves, it offers a real-world example of how these two theories can be combined in practice to produce the most satisfactory outcomes for both the business and its employees.

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