Ken Craddock is a consultant specializing in requisite organization and in quality. He has developed insightful recommendations integrating the operational concepts of Elliott Jaques and W. Edwards Deming. He provides support to managers for organizational transformation to increase effectiveness and improve strategy.
In the early 1990s Craddock was assistant to W. Edwards Deming, the man who gave quality to the Japanese. He has consulted to firms of varying sizes, including a Fortune 100 firm, where he trained mid-level managers on creative thinking in week-long sessions.
He has also worked as an analyst and management planner, as a consultant for metropolitan government, and supervised development of a PC-based tracking system to monitor services provided to clients. As a management planning analyst, he developed the first MBO business plans for 16 offices, with 2300 staff and $146 million budget.
While at Columbia he initiated surveys which led to the first revision of the business school curriculum in 30 years, made proposals to improve morale, wrote cases and helped develop new courses.
Ken has been a guest lecturer at the Columbia University Graduate School of Business on quality, strategy, and requisite organization design. He has published 8 articles and papers and has made several conference presentations.
- M.A. - Business History (Thesis: Requisite Leadership: A Neglected Model of Organization Effectiveness) - Columbia University, New York City, United States
- M.P.A. - Management - Kennedy School at Harvard University, Massachusetts, United States
- GO Editorial Board (2005-Present)
- International Advisor - United States (2005-present)