Research in the broader context

Presentation in the Sharing our Professional Practice workshop at the 2012

Summary
- In our first conference in 2005, we had a session on measuring and researching what we do. The potential for being able to track various important indicators related to HR and other things that may be very interesting. But despite it being online, inexpensive, fairly easy to do, our consultants companies are not yet hitting on it.
- A task should account for 5% or more of someone's work. The average we find is ten or twelve. Where task alignment is important is in situations where there's lack of clarity between stratum one and stratum two work. Potential annual cost savings works out to about $10,000 per professional.
- We've got 23 research projects that are going into the book. The single most important factor in organization design is the manager direct report relationship. The third one is financial performance. There is a huge potential for improvement in organizations.
- Time span correlates very highly with other job evaluation systems. The advantage of time span is that you've got clear boundaries. The bulk of clients have not taken time span as their new job evaluation system. There is no relationship between span of control and employee satisfaction.
- A better manager direct report alignment leads to a better relationship with manager. Research shows that the relationship with the manager is related to customer satisfaction, financial performance. There are some specific things that are doable to make those situations different and better.
- In terms of our work, we do use compensation, but we don't use Felt Fair pay. When we go into an organization and do an assessment, we like the idea of having converging data to understand the roles.

Transcript is not available

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Ronald G. Capelle
President
Capelle Associates Inc.
Date
2012
Duration
1 hour
Language
English
Video category
On

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Dr. Gerry Kraines, the firms principal, combines Harry Levinson's leadership frameworks with Elliott Jaques's Requisite Organization. He worked closely with Jaques over many years, has trained more managers in these methods than anyone else in the field, and has developed a comprehensive RO-based software for client firms.
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